【 RNI-HIN/2013/51580 】
【 RNI-MPHIN/2009/31101 】
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Gang of Call Center Operators Arrested for Cheating Rs 4.82 Lakh in Delhi by Bhopal Cyber Crime Unit
04 Mar 2023
Bhopal/Delhi: The Cyber Crime Branch District Bhopal has arrested a gang of call center operators and other accused who cheated people out of their money by promising to provide laptops and mobile phones at cheap rates. The gang was operating from Delhi and had cheated a total of Rs 4.82 lakh from unsuspecting victims.
The police received a complaint from Anjali (name changed), a resident of Kamla Nagar, Kotra Sultanabad Road who was duped into registering on a fake website named Bigbazaarpro.com. Anjali had registered on the website to buy a laptop and a mobile phone for her daughter. She received a call from the website's customer care and was registered for Rs.599. Later, she was asked to pay additional charges for ID activation, Nominee ID activation, prize money retention, GST, Registration Alteration Fee, ID Alteration Fee, Payment Decline, Taxes, Insurance and refund of money. The customer care people kept her on the phone from 21/11/2022 to 02/12/2022 and ultimately cheated her of Rs. 4,81,597.
The gang of accused includes call center operators from Uttar Pradesh, Bihar, and West Bengal who are currently living in Delhi. They operate fraud call centers in the name of getting cheap goods online by changing places. The accused create websites similar to the names of big e-commerce websites and give attractive offers to the people on those websites to gain their trust.
The accused sell their accounts and send them to the call center through a long trail to avoid detection by the police. They use GSM telephones instead of mobile phones for calling to escape from the police, which makes it very difficult for the police to trace them on the basis of the location of the mobile number. After getting a bank account after a very long trail, they get their mobile number linked to those bank accounts. The accused know that CCTV footage comes out on withdrawing money from ATMs, to avoid which they withdraw money from CSC centers.
The Cyber Crime Branch District Bhopal has registered a case against the accused under Sections 419 and 420 of the Indian Penal Code. The accused have been arrested and further investigation is underway. The police have advised people to be cautious while making online purchases and not to share their personal and financial details with anyone
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